Mike Hays, CSL Behring Director of Facilities, Operation and Design at the global biotech company's headquarters in King of Prussia, Pa.
For CSL Behring, undergoing sustainable growth means having to expand quickly to meet the needs of its growing number of employees who work each day to deliver on the company’s promise to patients with rare and serious medical conditions. Currently the company’s global headquarters in King of Prussia, Pennsylvania, is home to more than 700 employees who focus on all aspects of CSL Behring’s operations.
According to Cameron Barrett, Senior Vice President of Supply Chain Management, “creating an environment that supports an employee’s work-life balance is critical. We also want to create a variety of spaces from which to work because studies and our own experience have shown that people need the freedom to decide what their work space looks like.”
Diane Hoskins, contributor to the Harvard Business Review and co-CEO of the design and architecture firm, Gensler, found that workers whose companies allow them to help decide when, where and how they work were more likely to be satisfied with their jobs, performed better and viewed their company as more innovative than competitors that didn’t offer such choices. The firm’s four decades of collective experience and research indicate that an optimal physical environment can serve as a foundation for an effective workforce.
Managing logistics, creating productive work environments and setting expectations with positive outcomes is a tough job to take on. It requires building trust and maintaining constant engagement with all levels of the organization, patience and continuous open communication. Hired to help roll-out a variety of collaborative workspaces, Mike Hays, Director of Facilities, Operations and Design joined the CSL Behring team just a few months before demolition began of the new expansion project. While touring the construction of the re-designed space, we asked Mike a few questions about his role and the importance of the project as it relates to our employees and patients.